I'm very sorry to hear this. Were you eventually able to save your work? If not, I'm happy to troubleshoot this for you but I will need a few more specifics. Please send us an email at social_support(at)constantcontact(dot)com with all the details such as where in your account you're working, exactly what you're trying to save, if there's an error message, the web browser you're working in, etc. Please also reference this posting. If you'd prefer to speak with a representative in person don't hesitate to contact Customer Support directly and we can assist you over the phone.