I am not able to add or delete contacts

[MLR73]

I am getting an error message when I try to add/delete contacts and lists.

I just took over an account for a non-profit and I want to clean up the contact lists but it is not letting me add and I have tried by importing a excel list and also by copy&paste the emails and nothing works.

I thought maybe I had too many contacts or too many lists but I am getting errors when I try to delete anything.

Please help!

[MLR73]

UPDATE 2/6/2022: This was a system issue that was resolved the same day so we are locking this thread. Please create a new post if you are experiencing a contact or sending issue.

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Thank you for reaching out to the Community! We are aware of this error, and our engineers are working as fast as possible to get this fixed. Thank you for bringing this to our attention!  

[MLR73]

[LEAF1989]

I am getting this message and unable to upload the lists I need for today's newsletters. I am stumped and unable to proceed with adding contacts. There is no one to call for help as they are closed.

[MLR73]

Same here. I have tried every option to try to manage my contacts and add/delete lists and error after error.

I see that they open at 10am ET on Saturdays by phone, so I trying to patiently wait.

[LEAF1989]

Where did you find a phone number?? That is the best news.

[MLR73]

[Zoe_H]

UPDATE 2/6/2022: This was a system issue that was resolved the same day so we are locking this thread. Please create a new post if you are experiencing a contact or sending issue.

-----------------------------

Thank you for reaching out to the Community! We are aware of this error, and our engineers are working as fast as possible to get this fixed. Thank you for bringing this to our attention!  

[Zoe_H]

Hello @MLR73,

Please try to add your contacts now! This error has been resolved. Thank you!