I am trying to create an Opt In Consent email

SOLVED
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Visitor

I am trying to create an Opt In Consent email

I keep using the Opt In Wizard but it kicks me out and then the emails that I created are no where to be found. I also sent 1 and it does not display. Please help
1 ACCEPTED SOLUTION

Accepted Solutions
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Employee

Re: I am trying to create an Opt In Consent email

Hello, 

 

I took a look at your account and it looks like our Account Review team might have been able to help you with this issue.  If you still need to find the email, here is how you can find it:  the Confirmed Opt In Email is located on the Sign Up Tools page.  You can go to Contacts down the left hand side then go to Sign Up Tools across the top of the page.  Down the right side bar you will see COnfirmed Opt In Email.  You can edit the email here.  

 

Hope this helps!  

View solution in original post

11 REPLIES 11
Highlighted
Employee

Re: I am trying to create an Opt In Consent email

Hello, 

 

I took a look at your account and it looks like our Account Review team might have been able to help you with this issue.  If you still need to find the email, here is how you can find it:  the Confirmed Opt In Email is located on the Sign Up Tools page.  You can go to Contacts down the left hand side then go to Sign Up Tools across the top of the page.  Down the right side bar you will see COnfirmed Opt In Email.  You can edit the email here.  

 

Hope this helps!  

View solution in original post

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Occasional Visitor

Re: I am trying to create an Opt In Consent email

Hi.  Thanks for your post.  I have adjusted the form in sign up tools  - now how do I send it out?

I have sent the preview/test and it works.  I would like to send it out to my lists.  Where is this function. 

Online chat was unable to help.

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Honored Contributor

Re: I am trying to create an Opt In Consent email

Hi @elevatordigital 

 

I'm going to direct you to call into our Account Review team so that they can assist you with sending out this email. Please call them at 1-866-433-8499.

 

Thank you!

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Occasional Visitor

Re: I am trying to create an Opt In Consent email

Thank you.

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Honored Contributor

Re: I am trying to create an Opt In Consent email

You're welcome. They're the experts so it's best to talk to one of them :)

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New Member

Re: I am trying to create an Opt In Consent email

Did anyone find out how to send the sign up form via email?

Highlighted
Employee

Re: I am trying to create an Opt In Consent email

Hi Sang.

 

If you are concerned about CASL and sending out the form via email, I would contact our Account Review specialists at 1-866-433-8499. They will show you everything you'll need to know to comply with CASL. 

 

If you'd like to just add a sign up link to your email, check out this great FAQ

Melissa M
Community and Social Support Intern

If you find my post helpful and it answers your question, please mark it as an "Accepted Solution"
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Frequent Visitor

Re: I am trying to create an Opt In Consent email

Hi.  Can you update where to find the opt in consent email please?  I can't find this on your instructions here.  

 

 I am trying to comply with the ferocious GDPR regs coming into force on May 25, 2018.  It's a nightmare.  

 

Thanks

Highlighted
Employee

Re: I am trying to create an Opt In Consent email


Hello @ChristineL54,

 

Thank you for reaching out to the community!

 

Did you see what Samantha had mentioned in the accepted solution here? Its super helpful and I believe you will be able to update your email by following these steps. Please let us know if you have further questions.

 

@Samantha_O wrote:

Hello, 

 

I took a look at your account and it looks like our Account Review team might have been able to help you with this issue.  If you still need to find the email, here is how you can find it:  the Confirmed Opt In Email is located on the Sign Up Tools page.  You can go to Contacts down the left hand side then go to Sign Up Tools across the top of the page.  Down the right side bar you will see Confirmed Opt In Email.  You can edit the email here.  

 

Hope this helps!  


 

-Curtis P
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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