I can't delete, updated or reinstall the mailing list app on my facebook page

AdnaC
Occasional Participant

I can't delete, updated or reinstall the mailing list app on my facebook page

I need to delete the mailing list from my facebook page and I can't do anything. It wont let me do anything every time I try it says, 

We have lost our connection to Constant Contact. Please refresh your browser window.

I've tried everything I could following the forum and it still gives me the same answer. 

Your customer support contact number os closed and I really need to fix it as soon as possible. 

 

Thank you 

1 REPLY 1
William_D
Moderator

Hello @AdnaC ,

 

Have you tried revoking / removing the app within your business page's settings? If that doesn't remove it, it would be best to speak with Facebook's support to see why their system isn't allowing you to at least remove the JMML plugin.


William D
Community & Social Media Support

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