I can't send test email and emails via my account

Highlighted
Occasional Participant

I can't send test email and emails via my account

Hi, 

I can't send emails & test emails since yesterday (Oct 10) after 3:10pm. I don't know whether it matters to the API which I started using yesterday. Can you help me to test out?

1 REPLY 1
Highlighted
CTCT Employee

Re: I can't send test email and emails via my account

Hello @owenl00,

 

Thank you for bringing this to our attention!  I took a quick look at your account, and I believe the issue may be related to your recent changes, as you suspected.  This is something that takes a bit too much personal information for us to troubleshoot on a public forum, but if you call our account review team, they should be able to help get this cleared up.  You can reach them directly at the numbers listed here.

 


Aaron_H
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact Would Like To Hear From You!

We want to hear from customers like you about your favorite features and how they have helped your business or organization. Tell us by answering a few questions in...

Read More
Featured