I cannot connect my Mindbody Account


I cannot connect my Mindbody Account

Frustrated that this integration isn't working--reset my password in Mindbody multiple times.

Hello @SamanthaG753 ,


I'd recommend calling into our support line so you can get transferred to the integrations-specialized Tier 2 team. They can screenshare or remote control if desired, and can better troubleshoot the issue live with you.


If you're unable to call in, could you please confirm some of the following troubleshooting questions, and we'll see what the Tier 2 team has to say.


  • Are you receiving any specific error messages that you could either paste here or screencap for us?
  • Is the Mindbody account connected to any other Constant Contact accounts?
  • Are you logged in as the owner for both the CTCT account and the MB account?


William D
Community & Social Media Support

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