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I changed my phone number

FedaY
Participant
‎03-08-2021 05:21 PM
‎03-08-2021 05:21 PM

I don’t have access to my account
I don’t have access to my phone
I forgot my security question
Can you help me to reactive my account
But I have access to my email

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1 REPLY 1
Amy_Y
Employee
Employee
‎03-09-2021 09:22 AM
‎03-09-2021 09:22 AM

Hello @FedaY, I would suggest following the Forgot Username/Password process so you can get back into your account. If you continue to have issues, please call into our general support so they can confirm your security questions, and then assist you further to securely get you logged in.


Amy Y.
Community & Social Media Support

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