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I don't receive the emails, yet I am the administrator.

LisaF345
Occasional Participant

I don't receive the emails, yet I am the administrator.

I don't receive the emails, though I am the administrator of our newsletters.  This started maybe a month ago.  I know the emails are going out, and other people are receiving them, but I am not. 

 

I've looked in spam and trash, they're not there. I haven't changed anything. 

 

Any help is appreciated. 

 

Thanks, 

 

Jim

1 REPLY 1
William_D
Moderator

Hello @LisaF345 ,

 

I'd recommend checking to see if you or your network admin need to safelist our domains for better deliverability to you, especially since you're technically emailing yourself through a wholly separate service. If you need further guidance, or the safelisting doesn't seem to improve your self-deliverability, then I'd recommend reaching out to our Deliverability team for more specialized insight and troubleshooting.


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William D
Community & Social Media Support
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