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I don't receive the emails, yet I am the administrator.

Occasional Participant

I don't receive the emails, yet I am the administrator.

I don't receive the emails, though I am the administrator of our newsletters.  This started maybe a month ago.  I know the emails are going out, and other people are receiving them, but I am not. 


I've looked in spam and trash, they're not there. I haven't changed anything. 


Any help is appreciated. 






Hello @LisaF345 ,


I'd recommend checking to see if you or your network admin need to safelist our domains for better deliverability to you, especially since you're technically emailing yourself through a wholly separate service. If you need further guidance, or the safelisting doesn't seem to improve your self-deliverability, then I'd recommend reaching out to our Deliverability team for more specialized insight and troubleshooting.

William D
Community & Social Media Support

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