Hello @JeanetteV50 ,
I've submitted your case to the Review team for a callback using the account's default phone and email info. They're typically able to respond to these cases within 24 business hours, depending on their case and call queues. If they're unable to get ahold of you after several call attempts, they will follow up with an email with more info. However the review can only be fully completed over phone.
For a quicker response, please call the Review team directly.