I'm trying to authenticate my campaigns and allow them trough Hornetsecurity


Hi there,

I had authenticate the constant contact emails with a DKIM key since sunday morning. I don't understand why the hornet security is still blocking my mails.

I checked on mxtoolbox and the DKI seems to be invalid.

Could you help me please ?



Hello @AproditeS ,


You may need to check the security settings for your system, see if you also have to safelist our domains if it's particularly aggressive with its filtering. Beyond that, I'd advise calling our Deliverability team to see if they have any specialized insight they can provide.

William A
Community & Social Media Support
  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article