I need access to previous campaigns

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fakirone
Rookie
0 Votes
We are being sued and I need access to previous email campaign recipients.
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William_A
Administrator
0 Votes

Hello @fakirone ,

 

I'd advise calling our Billing team directly so they can temporarily open your account back up to retrieve that info. Otherwise, you're also welcome to call general support, and either work with an agent live or submit a request to have the campaign data you're needing exported.

 

If you need instructions for exporting specific campaign or other reporting info, make sure to search the Knowledge Base for those instructions.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
0 Votes

Hello @fakirone ,

 

I'd advise calling our Billing team directly so they can temporarily open your account back up to retrieve that info. Otherwise, you're also welcome to call general support, and either work with an agent live or submit a request to have the campaign data you're needing exported.

 

If you need instructions for exporting specific campaign or other reporting info, make sure to search the Knowledge Base for those instructions.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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