I need help here! Trying to upoad file and get unmatched message. I don't know what to do.

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I need help here! Trying to upoad file and get unmatched message. I don't know what to do.

Please send me the steps. I have 210 name in Excel to upload for an Enews, I can't do it because I keep getting "unmatched" What does that mean? Never had this problem before.

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CTCT Employee

Re: I need help here! Trying to upoad file and get unmatched message. I don't know what to do.

Hello @MaineLakesSociety,

 

Thank you for reaching out to the community today!

 

When uploading a file of contacts, Constant Contact needs to know what is in that file. This means that you will need to match the drop down list items on this page with the columns in your file. Here is a link to help you through the process of uploading a contact file.

 

I hope that this helps! Please let us know if there is anything else we can do for you.

 

Thanks

 

-Curtis P
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