I need to cancel my 90 day trial for social media posts

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Occasional Visitor

I need to cancel my 90 day trial for social media posts

I want to stay with my current $40 a month plan for email marketing only.

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CTCT Employee

Re: I need to cancel my 90 day trial for social media posts

Hi @AnnetteS784,

 

I'm sorry to hear you'd like to cancel the add-on feature Social Posts. Unfortunately, as this is a billing related issue, we cannot cancel any product or service for you on the Community due to account security. If you could please give our Billing representatives a call, they will be more than happy to help with your request. The call will only take a couple of minutes, and there will be no pressure to keep the add-on feature if you don't want to. Thank you for your understanding in this matter.

 

Gwendolyn B
Customer Engagement Specialist
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