I need to change my payment method


I need to change my payment method

why i failed change my payment method? can you make this website more easy to handle?

Hi @user719587 


I apologize for any confusion there may be with the charges on your account. We would be happy to help point you in the right direction to update the payment method on file! Under the My Account section of your account is where you will find the Payment Method field, and the button to "Edit" it.


NewMyAccount_MyAccount (1).png


click_to_change_billing_flow (1).png


Were you able to update your account through these steps? If not, I would suggest calling into our Billing Support directly. One of these agents can help update the information on file. At this time, for your account security we are unable to make these edits through the Community.

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.