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I sent out an email but it was duplicated again underneath the first one.

CynthiaT116
Occasional Participant
‎03-06-2022 06:55 PM
‎03-06-2022 06:55 PM

I sent out an email but the same email was duplicated down below.  I also saw the line of Add logo on top of my logo.  How did it duplicate and how do I get rid of "Add logo" above my logo???

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2 REPLIES 2
CynthiaT116
Occasional Participant
‎03-06-2022 06:53 PM
‎03-06-2022 06:53 PM

I sent out my email but it was doubled down below.  How did this happen???

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William_A
Moderator
Moderator
‎03-07-2022 10:54 AM
‎03-07-2022 10:54 AM

Hello @CynthiaT116 ,

 

Did you do a preview of the email before actually sending it? Was it duplicated when you were editing it? Did you make any edits between your test send and actually sending it out? 

 

There's also two different versions of a logo placeholder shoved into a sidebar, was this purposefully done? Do you have an example of how the test email appeared where it didn't look like what you ended up sending out?


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