I sent out an email but it was duplicated again underneath the first one.

CynthiaT116
Campaign Contributor
0 Votes

I sent out an email but the same email was duplicated down below.  I also saw the line of Add logo on top of my logo.  How did it duplicate and how do I get rid of "Add logo" above my logo???

2 REPLIES 2
CynthiaT116
Campaign Contributor
0 Votes

I sent out my email but it was doubled down below.  How did this happen???

William_A
Administrator
0 Votes

Hello @CynthiaT116 ,

 

Did you do a preview of the email before actually sending it? Was it duplicated when you were editing it? Did you make any edits between your test send and actually sending it out? 

 

There's also two different versions of a logo placeholder shoved into a sidebar, was this purposefully done? Do you have an example of how the test email appeared where it didn't look like what you ended up sending out?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Upcoming Webinars
Mar 28
Making it to the Inbox in 2024: What’s changed and what hasn’t
2PM - 3PM EST