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I want and will be requesting a refund

Consulting & Training

I want and will be requesting a refund

I need direction on how to seek a refund for my premium account since you've frozen it with no realistic way to establish the contacts added from new clients in the last month of fellow TN State Representatives.

Consulting & Training

Still waiting to get email response

Need to know how to get a refund for the premium account I cannot use.

Re: I want and will be requesting a refund

Hello @RobinS724 ,


It appears you got your account unlocked through Account Review this weekend. If you have any further follow-ups, I'd recommend you reach out to them directly. Otherwise we can also submit a ticket to them for a callback on your behalf. Please be aware this ticket can have up to a 24-hour turnaround for response, depending on the size of their queue.

William D
Community & Social Media Support

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Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

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