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I want to see if the contact opened recent emails

DonnaO7
Health Practitioners & Centers

I want to see if the contact opened recent emails

I used to be able to see this when I opened up a contact. Is it not possible to know this now?
1 REPLY 1
William_D
Moderator

Hello @DonnaO7 ,

 

You can see a contact's engagement reporting from within their contact sub-window. If you're still on the classic Contact Management view, you can see engagement for a contact in their sidebar, after clicking their name. If you're on the Contacts Beta, it will present itself as a tab at the top of the clicked contact's little window.


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William D
Community & Social Media Support
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