Image sizing on mobile devices

[tammymcewen]

How do I lock the size of a logo image so it doesn't blow up when viewed in the Mobile version?  The size is fine for desktop, but when one opens the eblast on their phone, the logo image is HUGE.

[William_A · Accepted solution]

Hello @tammymcewen ,

Mobile email apps will always try to read images based on their metadata size, so some images when viewed in mobile may look unscaled and extremely large or small compared to their desktop sizing. For more info on that, as well as guidance, I'd recommend going through this article so you can know what the best practices are for images in both desktop and mobile views.

[SarahST]

William D, half this time this doesn't work and I have to go through the editor multiple times to get it to size my image down. I've spent over an hour this morning trying to size an image down following the steps in the linked article. Sometimes it works, sometimes it doesn't. The image editor is VERY buggy. Time is money, and this in an incredibly time waster for me. 

[William_A]

Can you elaborate at all on how it isn't working? Are the images simply not shrinking? Are you not seeing the resized versions of the images in your Library afterwards?