Images Not Displaying When Creating/Editing An Email Campaign - Chrome

SOLVED
Go to solution
WEA-Cascade
Regular Participant

I'm creating an email campaign using the Chrome browser and my images aren't showing up in the Images tab of the editor, in the body of the email, or when I preview the email. When I edit that email using the Firefox browser, everything shows up as it should. I need to use the Chrome browser as that is the preferred browser of my company, not Firefox. How do I fix this issue?

1 ACCEPTED SOLUTION
Caitlin_M
Administrator

Hi @WEA-Cascade. There are two possible reasons for this happening. Either the browser itself has images blocked or a third-party extension is affecting the editor from working properly. I'd recommend reviewing these two articles and taking the steps outlined in them:

 

- Constant Contact works in one web browser and not another
- Images blocked by a browser
 

--

Caitlin M.
Community Manager

View solution in original post

2 REPLIES 2
Caitlin_M
Administrator

Hi @WEA-Cascade. There are two possible reasons for this happening. Either the browser itself has images blocked or a third-party extension is affecting the editor from working properly. I'd recommend reviewing these two articles and taking the steps outlined in them:

 

- Constant Contact works in one web browser and not another
- Images blocked by a browser
 

--

Caitlin M.
Community Manager
WEA-Cascade
Regular Participant

Thanks, Caitlin! I'll check out those articles. If I have any further questions I'll let you know.

  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article