Images Not Displaying When Creating/Editing An Email Campaign - Chrome

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WEA-Cascade
Regular Participant

I'm creating an email campaign using the Chrome browser and my images aren't showing up in the Images tab of the editor, in the body of the email, or when I preview the email. When I edit that email using the Firefox browser, everything shows up as it should. I need to use the Chrome browser as that is the preferred browser of my company, not Firefox. How do I fix this issue?

1 ACCEPTED SOLUTION
Caitlin_M
Administrator

Hi @WEA-Cascade. There are two possible reasons for this happening. Either the browser itself has images blocked or a third-party extension is affecting the editor from working properly. I'd recommend reviewing these two articles and taking the steps outlined in them:

 

- Constant Contact works in one web browser and not another
- Images blocked by a browser
 


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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2 REPLIES 2
Caitlin_M
Administrator

Hi @WEA-Cascade. There are two possible reasons for this happening. Either the browser itself has images blocked or a third-party extension is affecting the editor from working properly. I'd recommend reviewing these two articles and taking the steps outlined in them:

 

- Constant Contact works in one web browser and not another
- Images blocked by a browser
 


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
WEA-Cascade
Regular Participant

Thanks, Caitlin! I'll check out those articles. If I have any further questions I'll let you know.

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