Images not showing in FB posts

BarbaraS12
Participant

Images not showing in FB posts

My pics are not showing when I share an email to FB - our company logo keeps appearing instead of the pics I choose. It keeps happening, even when I re-size them to 200. See below and any help would be appreciated.
 
Our company is Stamford Chamber of Commerce.
Facebook page URL
Stamford Chamber of Commerce
 
A screenshot of two recent Social Share post and Facebook posts:
 
Campaign Name - "Update 4-1"
How it showed on FB -
Screen Shot 2020-04-01 at 3.16.42 PM.png
 
How I set it up in CC:
Screen Shot 2020-04-01 at 3.26.15 PM.png
 
Campaign Name - "Update 3-31"
How it showed on FB:
Screen Shot 2020-04-01 at 3.25.23 PM.png
 
How I set it in CC:
Screen Shot 2020-04-01 at 3.24.31 PM.png
 
Thank you,
Cindy Busani
1 REPLY 1
Frankie_P
Moderator

Hi @BarbaraS12 

 

Thank you for reaching out about your campaigns! The screenshots you have provided definitely help us to understand what you’re experience. You are correct, Facebook does not allow images less than 200 x 200px. However both of the images you’ve selected appear to have been uploaded at a size smaller than this. The image selected for "Update 4-1” is showing in your library as 339 x 149 while the image for "Update 3-31" is 441 × 114. I would recommend resizing your images outside of Constant Contact or even through our image editor and re-uploading these new images.


Frankie.P
Community & Social Media Support

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