I'm putting two images side by side with a 400 width, together they have an 800 width which equals the width size of the email. Everything looks fine in the email editor but when I sent some test emails, the image shifts or resizes and adds white space in between.
Email in editor (no white space in between)
Then this is how it appears when I sent it to myself
I sent to two other people and they also see the white space shifted more apart
Is there a fix for this?
Solved! Go to Solution.
Hello @SherylJ8,
Thank you for getting back to us with more information! It does sound like this issue is Yahoo specific and we would love to submit your feedback on this and do additional research on why this extra white space is appearing. I do recommend making the background color something different than white so that Yahoo users can't see the extra space until this issue has been fixed with Yahoo. Thank you!
Hello @SherylJ8
When trying to replicate this issue we aren't able to see the same white space. Who is you email service provider (ex. Gmail, yahoo, outlook)?
We could try making the background of that image a different color so that space isn't white or merging the two images into one and uploading as one picture within Constant Contact.
Thank you for responding @Adelina_R
The email service provider is Yahoo however, I did send it to a Gmail user and the white space was not visible.
If the problem is with Yahoo, will it always have white space for Yahoo email users?
Hello @SherylJ8,
Thank you for getting back to us with more information! It does sound like this issue is Yahoo specific and we would love to submit your feedback on this and do additional research on why this extra white space is appearing. I do recommend making the background color something different than white so that Yahoo users can't see the extra space until this issue has been fixed with Yahoo. Thank you!