Import by Google doesn't seem to work anymore

Nurm
Participant
takes you to this link, but it doesn't work, just goes to a blank screen, for both firefox and chrome: https://ui.constantcontact.com/rnavmap/distui/contacts#imports/new_by_google
4 REPLIES 4
William_A
Moderator

Hello @Nurm ,

 

The screen comes up perfectly fine when I select the Google sync option in Edge, FF, and Chrome. You should see a small window appear as shown in the screencap below. Please check to make sure your browser doesn't have pop-ups blocked by any ad / pop-up blocking extensions or security programs. 

 

Screenshot 2021-07-06 092924.jpg


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William A
Community & Social Media Support
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Caitlin_M
Administrator

Hello @Nurm. I wanted to check in and see if you were able to successfully use the Google integration to upload your contacts. Did you enable pop-ups in your browser?


Caitlin M.
Community Manager
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user9491420
Participant

I have the same problem. Was tempted to buy CC but with all my contacts in Google and no way to get the integration to work - definitely not.

Hello @user9491420 ,

 

Are you experiencing the same issue as the original poster described? Have you attempted any basic connectivity troubleshooting, such as see if pop-up / ad blocking or something similar was preventing the integration from opening? Is the issue also occurring on other devices, browsers, or networks you test on?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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