Import by Google doesn't seem to work anymore

Nurm
Participant
takes you to this link, but it doesn't work, just goes to a blank screen, for both firefox and chrome: https://ui.constantcontact.com/rnavmap/distui/contacts#imports/new_by_google
4 REPLIES 4
William_A
Moderator

Hello @Nurm ,

 

The screen comes up perfectly fine when I select the Google sync option in Edge, FF, and Chrome. You should see a small window appear as shown in the screencap below. Please check to make sure your browser doesn't have pop-ups blocked by any ad / pop-up blocking extensions or security programs. 

 

Screenshot 2021-07-06 092924.jpg


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William A
Community & Social Media Support
Caitlin_M
Administrator

Hello @Nurm. I wanted to check in and see if you were able to successfully use the Google integration to upload your contacts. Did you enable pop-ups in your browser?

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Caitlin M.
Community Manager
user9491420
Participant

I have the same problem. Was tempted to buy CC but with all my contacts in Google and no way to get the integration to work - definitely not.

Hello @user9491420 ,

 

Are you experiencing the same issue as the original poster described? Have you attempted any basic connectivity troubleshooting, such as see if pop-up / ad blocking or something similar was preventing the integration from opening? Is the issue also occurring on other devices, browsers, or networks you test on?


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William A
Community & Social Media Support
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