Importing Contacts from Excel file Invalid Entries

JoshM616
Participant

Importing Contacts from Excel file Invalid Entries

I am importing contacts from an excel file and do not have a home phone number field but have one for mobile phone.  I import the file, select a contact and for some the home phone number fields shows up with the home address line1 and the mobile phone does not show up.  Other contacts the home number field and the mobile phone number appear both containing the mobile phone.

 

Thank you!

1 REPLY 1
Caitlin_M
Administrator

Hello @JoshM616. Our system tries to pick up on the column heading names that you have in your file to find matching column names during the upload process but sometimes they don't match exactly, as you are experiencing! That's why it's important for you to make sure that you match the column names so your fields are uploaded correctly into your account. Here is a link that will walk you through the process of uploading a file of contacts. 


Caitlin M.
Community Manager
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