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Importing a design from Canva

ColinS708
Participant
‎01-26-2023 04:13 PM
‎01-26-2023 04:13 PM

When I import a design from Canva that has things that are hidden as part of the design, Constant Contact “unhides” them resulting in an unusable mess. How can I prevent this from happening?

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1 REPLY 1
William_A
Moderator
Moderator
‎01-26-2023 04:16 PM
‎01-26-2023 04:16 PM

Hello @ColinS708 ,

 

That kind of functionality may not be possible with how the PDF or image needs to convert to be in an email. I'd advise calling our general support and requesting a transfer to the Tier 2 integrations team, to see if they'd have any further insights or workarounds you can utilize. 


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