Importing a list but tags are not being read

JessicaT13
Consulting & Training

Importing a list but tags are not being read

I have 7,000+ contacts that we have categorized with different tags, all have been formatted as required by constant contact, comma no space in between tag labels. When importing, no tags are being uploaded. I am not sure what I have been doing wrong. Hope there is someone who can give me advice!!

1 REPLY 1
John_M
Employee

Hello @JessicaT13 ,

 

When uploading a list of contacts from a file that contains tags you need to make sure all the tags you are getting ready to add have been created manually before doing the upload. Creating the tags manually prior to uploading the file allow the contacts to be all tagged properly. I have attached the steps on creating a tag here.

 

John M
Community & Social Media Support

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