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Importing photo

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PatEwert
Rookie
‎04-09-2022 01:39 PM
0 Votes
‎04-09-2022 01:39 PM

When I import some photos they come in correctly, but when I upload them, they are turned on their side. It only happens sometimes. What is the deal. How do I get them to stay upright rather than turned on their side. I am sure there is an easy answer to this. Please help!

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1 ACCEPTED SOLUTION
Zoe_H
Employee
Employee
‎04-09-2022 03:56 PM
‎04-09-2022 03:56 PM

Hello @PatEwert,

 

We are currently looking into why some images import rotated. Thankfully, the fix is to go into the image editor and select the Transform option to rotate these images back to normal. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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1 REPLY 1
Zoe_H
Employee
Employee
‎04-09-2022 03:56 PM
‎04-09-2022 03:56 PM

Hello @PatEwert,

 

We are currently looking into why some images import rotated. Thankfully, the fix is to go into the image editor and select the Transform option to rotate these images back to normal. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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