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In the Click-through stats for surveys - Links seem wrong

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Frequent Visitor

In the Click-through stats for surveys - Links seem wrong

The links listed in the click-through stats for my surveys have "TEST_ONLY_RESPONSES_NOT_SAVED=t" at the end of the links. Why in a published survey would the links have this at the end?

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Employee

Re: In the Click-through stats for surveys - Links seem wrong

Hello @JudieC4,

 

The reporting for your survey invitations does display the test-version of the link, however that does not mean that you sent the link out.  The test version of the link is displayed in the click-through reporting to allow you to click on the link without accidentally submitting additional survey responses when you're just intending to look at your survey again.  I'll pass on to our design team that this can definitely be confusing.


Aaron_H
Community & Social Media Support

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Employee

Re: In the Click-through stats for surveys - Links seem wrong

Hello @JudieC4,

 

The reporting for your survey invitations does display the test-version of the link, however that does not mean that you sent the link out.  The test version of the link is displayed in the click-through reporting to allow you to click on the link without accidentally submitting additional survey responses when you're just intending to look at your survey again.  I'll pass on to our design team that this can definitely be confusing.


Aaron_H
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

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