Thanks for reaching out to the Community! I'm sorry to hear you accidentally added on this service to your account. For your account security we cannot go into an account's billing details through the Community. We ask that you call into billing at the hours and numbers here. One of our Billing agents can help remove this tool.
I'm sorry to hear this has happened to you as well! To help maintain your account's security we would be unable to change your billing information here in the Community. If you would like to take off our Inbox Preview tool from your account we ask that you please call in to our Billing Support. One of these agents can be reached at the numbers and hours listed here.
I would also like this removed from our account as it should be included, and doesn't work anyway half the time. Why doesn't a section exist on the website to remove add-ons? This definitely feels like a nickel-and-dime attempt and your company should look into just including it in plans.
Thank you for reaching out to us. I do apologize for the inconvenience, but in order to maintain account security while discussing the cancellation of additional products, you would need to contact our billing department. Their number and hours of operation can be found Here.
I accidentally clicked on the inbox preview and was automatically charged for the service, but am having THE HARDEST time finding how to cancel the feature. I do not use it, just clicked on the tab by accident. How do I go about removing this feature from my account>?
Hello @WOHSMusic ,
Thanks for reaching out to the Community! For your account security we cannot go into an account's billing details through the Community. We ask that you call into billing at the hours and numbers here. One of our Billing agents can help remove this tool.
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