Include contact name in survey results download file

Participant

Include contact name in survey results download file

The download file that is generated from survey results appears to only include the email address of the contact. 

 

How would we modify the download to also include the first and last name details from the contact's record?  (Other than asking them to type it in when completing the survey since we already have their first and last name in their CC record.)

1 REPLY 1
Employee

@SabrinaS08

 

Thank you for reaching out to the Community. That is a great question! In order to download all information of your survey respondents, you will want to be sure to send out a survey invitation through your Constant Contact account next time. This will allow you to see all of your contact's information rather than just the email address. You can click here for some additional information on controlling your survey's anonymity.

 

Typically if you just see the email address, this indicates the survey was taken anonymously. This could be due to a setting in your survey being set to anonymous, or sharing your survey link without sending out the survey invitation.

 

If you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can. 


Taryn Leinweber
Community & Social Media Support

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