Infographic is fuzzy

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ChristieG178
Participant

Infographic is fuzzy

Whenever I upload a high res infographic or chart, Constant Contact makes it low-resolution so it's fuzzy in my emails. How can I fix that?

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Caitlin_M
Administrator

Hello @ChristieG178. Great question! I can certainly understand how you would like your image to have a high quality when it is inserted into your email. Constant Contact will compress any image that is over 800 pixels wide. We recommend uploading the image at 600 pixels wide as this will reduce the amount of compression during the upload process. If possible, we recommend that you save the original design file with a resolution of 72PPI. Here is a link to an article from our Help Center that provides additional information about preparing your images before uploading them to your library. 


Caitlin M.
Community Manager
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Caitlin_M
Administrator

Hello @ChristieG178. Great question! I can certainly understand how you would like your image to have a high quality when it is inserted into your email. Constant Contact will compress any image that is over 800 pixels wide. We recommend uploading the image at 600 pixels wide as this will reduce the amount of compression during the upload process. If possible, we recommend that you save the original design file with a resolution of 72PPI. Here is a link to an article from our Help Center that provides additional information about preparing your images before uploading them to your library. 


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

Perfect. Thanks so much!

Hi @ChristieG178. I'm glad that I was able to assist you! Please let us know if you have any further questions.


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.