Inserting HTML Code

user857172
Participant

Inserting HTML Code

Hello

I am asking for help regarding inserting HTML code into an email. I don't want to use the custom code campaign, just insert some code into an existing template. if anyone can help that would be great.

Thanks

Top Answer
William_D
Moderator

If you wish to use HTML to build your email, we'd advise using the custom code editor. The regular email editor cannot have its HTML accessed.

 

If you're interested in seeing this feature potentially added to the regular email editor in the future, please vote on the feedback thread regarding HTML in the editor.


15 REPLIES 15
Brian_H
Employee

Hello, @user857172 

 

Thanks for joining us in the Community. We certainly understand why it would helpful to make adjustments to your campaign via HTML. However, in the editor there isn't an option to add in your own code. We will forward this to the appropriate teams to look into adding this in the future.


Brian_H
Community & Social Media Support

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DougF51
Regular Participant

I'd appreciate this as well.

Hello @DougF51 !

 

At this time we do not offer inserting HTML code into our 3rd generation email editor. You may be interested in taking a look at our Custom Code Editor however I will certainly relay your feedback to our team! Let us know if there's anything else you'd like to share.


Brigitte P
Community & Social Media Support

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why is it not an option now?

it was before ,and was easy to use

Hello @johns195,

 

We do not have an option anymore due to formatting issues that were occurring in the email newsletters. We design all of our products based on customer feedback so we will definitely be relaying this to our engineers! Thanks so much.  


Zoe H.
Community & Social Media Support

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Ok thank you Zoe!!

Hello @johns195,

 

Of course! Have a wonderful day. 


Zoe H.
Community & Social Media Support

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CarolSlotkin
Regular Participant

This was not solved, unfortunately.  The question was asked in 2019, and it's now 2 YEARS later...  

If you need to use HTML code to build an email, we recommend using the custom code editor.


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William D
Community & Social Media Support
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Lynsi
Occasional Participant

Hi, I hope I can piggy-back on this because I just need one coded element in an existing template. A designer worked on this for us in the past and was able to insert a countdown clock into an email and we're working with a different designer this year to achieve the same thing. I can't replicate what the former designer did because that asset no longer shows up in the email and their design is proprietary. Am I able to make something function the way it did before, or did this go away? Thanks!

Hello @Lynsi ,

 

Unfortunately RSS feeds are no longer really accepted by the majority of email clients due to the potential security risks they have, which is why they're not included in the current email editor. If you know how to use HTML, you can try recreating it in our custom code editor, but there may be certain restrictions on its capabilities / functionality.


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William D
Community & Social Media Support
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CarolSlotkin
Regular Participant

Hi, just bumping this up a bit, as It doesn't seem so prioritized, alas... In searching the help forums, it's been asked for over and over and over and over again since you removed it, but nothing has changed... has HTML editing. Why can't Constant Contact?  It's not, as they say, rocket science...

 

This is unbelievable! It's 2021 and anyone can go on the internet and build their own website changing everything to make it look like they want and even insert custom code and this is still not an option. I have so many clients for whom I can't design a decent email template on Constant Contact because you can't edit anything to create custom elements inside the editor. Yes, you can use the custom code, and then what does the client do to edit their template themselves? Clients need to be able to easily edit after you design a template. You don't even have the vision to understand the customers may want to change the way a button looks and not have rounded corners but outlined instead. It's 2021 and this is still like this?  I can't believe this.

VivianS12
Participant

I still don't see this option available. Can someone please comment as to the status?

If you wish to use HTML to build your email, we'd advise using the custom code editor. The regular email editor cannot have its HTML accessed.

 

If you're interested in seeing this feature potentially added to the regular email editor in the future, please vote on the feedback thread regarding HTML in the editor.


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William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.