I just purchased an image through the Stock Image Gallery that has checkered grid indicating transparency. I also noticed images available that say they are to be layered over text to create a grunge effect. But when I used the one with the checkered grid, it is visible as is. I need to know how to layer this correctly or how to get a refund for this image.
Thank you for reaching out to us. I am happy to see you were able to get in contact with our support line and get the assistance you were looking for in regards to your image. Please let us know if there is anything else we can assist with today.