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Instagram Connect

AnthonyM894
Participant
‎08-11-2020 09:17 AM
‎08-11-2020 09:17 AM

Instagram Connect

In your social feature, when I click the instagram connect your account option, it takes me to facebook to log in. I understand instagram is owned by facebook, however, I do not have a facebook account, only an instagram account, so I am unable to log in to instagram. Please help!
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William_D
Moderator
Moderator
‎08-11-2020 11:48 AM
‎08-11-2020 11:48 AM

Hello @AnthonyM894 ,

 

Have you set up your Instagram account to be a business account yet? By doing so, you should have a Facebook business login by default. If your Instagram account is already a business account, and you're unable to login through the Facebook portal with the same username and password, then please let us know and we can troubleshoot further.


William D
Community & Social Media Support

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