Instant Deactivation

FirstNameL89305 · ‎01-16-2021

Just signed up and paid for an account. Looking forwarding to building new campaigns on constant contact... I clicked the link in the email to verify my email address and this is the content in the resulting page. Was the ploy to get my credit card info and then lock me out of the account while continuing to charge me. Frankly... I cannot even remotely believe that this actually happened.

Call Customer Support

We've temporarily deactivated your Constant Contact account. Please contact Customer Support so that we may resolve the problem and reactivate your account. We will continue to bill your account during this time.

Zoe_H · ‎01-16-2021

Hello @FirstNameL89305,

Thank you for reaching out to the Community! I do apologize for the experience you have had. You will want to call our Account Review department for more information, please. Thanks!

Zoe H.
Community & Social Media Support

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