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Integration with Canva

WalterB494
Participant
‎10-23-2022 03:20 PM
‎10-23-2022 03:20 PM
The integration with Canva does not seem to be working with my account. If I start a draft email campaign, I don't see the option to create in Canva. If I go to the Library and create in Canva, nothing happens when I hit "Publish" in Canva. The design does not download to my account. I have to manually go to Canva first, create the design, download it to my computer, upload it to Constant Contact and then I can use it. That's not integration.
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2 REPLIES 2
William_A
Moderator
Moderator
‎10-25-2022 02:07 PM
‎10-25-2022 02:07 PM

Hello @WalterB494 ,

 

I'd advise calling our general support and requesting a transfer to the Tier 2 integrations team for further assistance and troubleshooting.


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William A
Community & Social Media Support
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WalterB494
Participant
‎10-25-2022 03:49 PM
‎10-25-2022 03:49 PM

Thank you I'll try that. 

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