Invoice needed


Invoice needed

Hello We urgently need to generate an Invoice for the annual payment we did on 04/10/2019 for $1778.72 USD. Can you help us? Downloadable invoices are only show as monthly charges, but not for the annual feed. Please, it's urgent and important for us.


Hello @CarlosG5,


Our invoices are monthly, as you stated.  We do not have an annual invoice.  However we do of course provide payment receipts.  You can generate a payment receipt by going to your 'my account' page, and viewing your statements.  From there do a search for any activity around the time you made the payment.  Then click the button that says 'email' and choose 'payment' from the drop-down.  That will email the primary billing address the payment receipt.


You can also find a more in-depth walkthrough with screenshots by clicking here.  Just choose 'payment' instead of 'invoice' on the menus.



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