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Is it possible to create a duplicate account?

MelissaN
Participant

Is it possible to create a duplicate account?

Is it possible to create a duplicate account and open a new account with all of the emails and templates for the new owner of a business so that the old owner can keep the old account with all of the emails and templates that they originally created and collected?. 

1 REPLY 1
Frankie_P
Moderator

Hi @MelissaN 

 

I can understand how helpful creating a duplicate account would be when a business is handed over to a new owner. I apologize this is not an available feature. Would these two owners be working with both the same templates and the same contacts? This is an important details to have as the original user always has the option of adding the new owner as an additional user. If working in the same account as users is not a feasible workaround, then a new separate account will have to be created. Once this new account is made the emails can then be recreated or copied over through our Campaign Copy Service. Through this service our design team can recreate emails for you, for a one-time fee starting at $49. This service is offered as a tool for our users to help save time and effort. 


Frankie.P
Community & Social Media Support

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