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Is there a global method for discovering non-engaged contacts?


Is there a global method for discovering non-engaged contacts?

We want to figure out which of our active contacts just don't care about our emails. Is there a way to globally search for people who, say, have not open an email from us in a year?


Hi @amyloo 


The good news is there is a way to do exactly this! You can create a segment of contacts based on who hasn't open a specific email, emails during a customized time frame, or any email ever.


contacts-tab-segments-create-segment-steps123 (2).png


I hope this segmentation feature helps!

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OK. Been meaning to understand segments anyway. Will give it a shot. Thanks.