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Is there a way to prevent Apple email domains from auto-blocking our emails?

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Member

Is there a way to prevent Apple email domains from auto-blocking our emails?

Hello,

 

When people sign up for our lists with iCloud, Mac, or Me email addresses, our emails usually get blocked (seems like this is happening automatically). Anyone know a solve for this issue? Is there a way to reach out to Apple for help?

 

Thanks in advance.

 

SWD

3 REPLIES 3
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Moderator

Re: Is there a way to prevent Apple email domains from auto-blocking our emails?

Hi @SidewalkDog,

 

That is very strange indeed. I'm going to connect with our advanced support and deliverability specialists to see if they can shed any light on it. Either I'll reply back in this space or someone from those teams will contact you. Thank you for bringing this to our attention. 


Nick S.
Social Media & Content Manager

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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Member

Re: Is there a way to prevent Apple email domains from auto-blocking our emails?

Hi Nick,

 

Thanks so much - hopefully there's a solution. Before posting here I'd already called twice and talked to two different people. The last advice I got was to email these subscribers and ask them to unblock our emails, which didn't make sense to me because they wouldn't get that email either, right?

 

Thanks again. Hope to hear from someone soon.

 

Ali

 

 

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Employee

Re: Is there a way to prevent Apple email domains from auto-blocking our emails?

Hello @SidewalkDog,

 

Of course, I do apologize for the experience. If you would like to reach out to the Account Review and Delivery team today as well please give them a call! Thanks.


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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