I am currently using the third-generation editor and am also using the provided mobile-responsive templates from Constant Contact and overall it's been pretty decent, however the more I work with the templates the more issues I have been running into.
1. Why can I not use an element from one template on a different one? I only have a limited option of "builds" or "layouts" to use. I would think that it'd be extremely beneficial to be able to use any element created for mobile-responsive emails on any template I chose to further adjust it to my email needs.
For example, using the blue star banner that uses the full width of the email and then "wraps around" the edge on the template "Birthday Banner" on a different template to create a divider that was a bit more visually interesting than a simple thick or thin line.
2. I have seen that line spacing is an issue across the board, I've seen three other posts today in my search relating to those. Changing the line spacing under the Design tab is only slightly useful, because then it just changes the entire email's line space. What about adjusting the line spacing between the bullets on a bulleted list? There is no option for that, and adjusting the entire line space of the email only creates new problems.
3. To piggy-back on line spacing, can there be an option to have a table inserted for information? I am currently trying to get some information inputted in an email but when I try to add space by "tabbing" or adding it by simply hitting my spacebar 10+ times, it gets screwy after I save or try to preview it.In the template after I hit preview:
I cannot put any sort of spacing between the information I need without it being removed. Any word on when that will be fixed or tables being an option to use? I would rather not have to add yet another image to an email since too many images can result in the email being marked as spam by email providers.
4. Why can't I adjust font sizes? It's very inconvenient to not be in full control over the size of font. And what a crazy jump from 28 to 36 to 48. Yikes.
Those are the issues that I can think of currently. If I have others I will create another post or perhaps add to this one. I hope some resolutions are coming for several of these inconveniences that are important to have for email design.
Thank you so much for contacting the Community!
Thank you for your feedback and we certainly understand why it would be useful to you to have these features. We are always looking for ways to improve the editor for our customers! We take all customer feedback seriously and I have submitted your feedback about this feature's over to our Product teams.
Thank you again for your input, we really appreciate it!
Would you have any suggestions on temporary fixes for the issues I am running into? Specifically right now I am trying to figure out something to do about the spacing in the table of information I need to showcase in an email.
Hello @ShawnC6. While we still tracking feedback about having these features being available in the third-generation editor, we do have a workaround for having some more control over line spacing. Under the Design tab, you can use the dropdown to change the font size to be smaller for less line spacing and larger for more line spacing then go into each text block to adjust the font size. This spacing will affect all text blocks so it is something to keep in mind.
In my original post I commented about this "fix" that I saw in other threads here. It isn't very useful for what I am trying to do to further customize a template.
I apologize this workaround isn't exactly what you're looking for. We are always looking for ways to improve our user's experience! The ability to control line spacing is something we are actively looking into. In fact, we have tracked this request in your account and submitted your feedback to the appropriate teams.
Thanks for getting back to us.
One thing that you could do is add your information to a spread sheet and link to that spreadsheet within your email. Click Here for more information on creating a document link within your email.
I hope that this helps but please let us know if you have additional questions. Thanks!
Hello @ShawnC6. I can understand how being able to insert tables in the third-generation editor would be useful for you. You can take a screenshot of the table if you have it created somewhere outside of Constant Contact and then insert it as an image into your email. Creating the screenshot means that you wouldn't have to worry about the text formatting differently once it is viewed on a smaller screen. You had expressed some concerns earlier about inserting an image of your table. Although emails that contain mostly images can get picked up by spam filters, we suggest including some text in your email such as your contact information to reduce the chances of this happening. Here are some other steps to help your email land in the inbox.
Unfortunately that still is not a solution to my problems. I am not interested in having another image in the email when this text in the table is part of the main text in the email.
I would still have to worry about the formatting on smaller screens, because the font size is not adjustable with it being an image and there is no way to swap out images for smaller screens with this editor. The whole image would be shrunk and therefore the text would also be smaller on a mobile device.
I hope that mine and others concerns and feedback are taken into consideration and changes are implemented for future generations of editors.
Hello @ShawnC6. We understand that this workaround is not a solution for being able to insert text into a table using our third-generation editor. We have sent your feedback over to our Product teams who are collecting feedback on this feature request.