It Doesn't Accept File with xlsx extension

BurhanS20
Participant
It Doesn't Accept File with xlsx extension
3 REPLIES 3
William_A
Moderator

Hello @BurhanS20 ,

 

Convert your file to a normal XLS or a CSV file.


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William A
Community & Social Media Support
BryanT014
Occasional Participant

Same problem here- tried xlsx and csv, neither works.  PDF works.  very frustrating.

Hello @BryanT014,

 

If you are trying to upload contacts into your account, PDF will not be an option. Click here for our accepted formats. If you are uploading into your Library, PDF will be fine to use in your templates. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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