The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Keeps on Crashing

Highlighted
Regular Visitor

Keeps on Crashing

Your website keeps crashing when I am making a newsletter. A message will pop up every couple of minutes and say that something went wrong and asks me to refresh, leaving me with unsaved changes. Also when I transfer contacts from one list to another it doesn't actually move any except for maybe 100 out of 4000. You can reach me back at 

Tags (1)
1 REPLY 1
Highlighted
Moderator

Re: Keeps on Crashing

Hi @ReubenB2 

 

Thank you for reaching out to the Community and bringing this to our attention. What browser are you working in? Are you having this same experience in a different browser or a private/incognito window? Testing your browser like this allows us to see if there are any add-ons that could effect how Constant Contact is working. Also, what is the name of the campaign you are working in? Is this template copied often? A template receiving this error message is an experience we are troubleshooting further. While we do not have a time estimate of when it will be resolved, recreating the email in a new campaign is a workaround we suggest in the meantime.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured