Lack of Information on What is Wrong with my Campaign

ChrisC3216
Participant
I received a "You need to provide additional information. Please correct the errors below and try again". No information on what is wrong. I filled in all the boxes and still NOTHING. I can't fix what is wrong if YOU DON"T TELL ME WHAT IS WRONG!!!
1 REPLY 1
William_A
Moderator

Hello @ChrisC3216 ,

 

I checked your latest draft email, and was able to schedule and unschedule it without issue or error message. Are you still getting the error message? 

 

Typically when this error comes up, and there's nothing strikingly obvious, checking to confirm your physical address information is correct (including no spaces in the zip code area), usually resolves the error message.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
  • Support Tips

    Reporting Metrics

    "Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will

    See Article
    Avatar
  • Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
    Avatar
  • Support Tips

    Read Before You Send a Test Email

    "Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick

    See Article
    Avatar