Latest email campaign blocked by WOW for several email addresses

JanetH676
Regular Participant

Latest email campaign blocked by WOW for several email addresses

We had several more bounces than usual this week, almost all of them show as 'blocked' by WOW ISP (wowway.com).  There isn't any more information provided than that in the Contacts or Campaigns to help troubleshoot.  Wondering if anyone else experienced this or may know why the sudden blocks.

1 REPLY 1
Amy_Y
Employee

Hi, Sorry that you are having an issue with the bounces to wowway.com. We took a look at the block and it appears to be related to spam filtering. I would suggest working with our Account Review department for assistance on troubleshooting. 

 


Amy Y.
Community & Social Media Support

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