Lead Generation Page

Occasional Participant

Lead Generation Page

I was really excited to use this form for an important social post today, but alas it is Sunday and I can't seem to use the form since it will not add any photo and just displays the blank spot where a photo is supposed to be. Can't call support today so I am out of luck.

Hello @AmyM257 ,


Is the issue still occurring? If so, that's likely indicating a connectivity issue - most likely a caching error. Please keep in mind that when I say connectivity issues, I'm not necessarily referring to just your internet speed. There are a number of elements that can affect website connectivity and accessibility on an individual basis. 


If none of those alleviate the issues, please call our general support number so they can continue troubleshooting with you live. If possible, please have a screenshot of your speed test, including the More Info section, ready for the phone agent.

William D
Community & Social Media Support

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