Let contacts update their information and list preferences with the Update Profile Form

SUComms
Participant

When a recipient clicks "update profile" does it count as a click on that email? I notice that clicks on "unsubscribe" don't get counted in the click count.

 

I'm glad I'm able to see who has clicked on what in an email via reporting. But I don't see anyone who has ever clicked on the "update profile" link.

1 REPLY 1
William_A
Moderator

Hello @SUComms ,

 

Update Profile links do not generate click reports, similar to other links in the required footer section of emails like the unsubscribe link, privacy policy, etc.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
  • Support Tips

    Reporting Metrics

    "Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will

    See Article
    Avatar
  • Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
    Avatar
  • Support Tips

    Read Before You Send a Test Email

    "Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick

    See Article
    Avatar