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Line Spacing Changes in Test Email

MaryB082
Occasional Participant
‎12-03-2021 10:23 AM
‎12-03-2021 10:23 AM

I am trying to build an email from a holiday template and it looks great in the preview, but when I send myself a test email the line spacing changes and then the photos do not line up correctely. There is no option to change the line spacing. Please help!

 

Thanks!

0 Votes
4 REPLIES 4
MaryB082
Occasional Participant
‎12-03-2021 11:05 AM
‎12-03-2021 11:05 AM

Here are screenshots of what I mean

 

How it looks in previewHow it looks in previewHow it looks in test emailHow it looks in test email

0 Votes
William_A
Moderator
Moderator
In response to MaryB082
‎12-03-2021 02:29 PM
‎12-03-2021 02:29 PM

Hello @MaryB082 ,

 

Are you seeing this occur in multiple email programs / apps, or just one in particular? Does completely deleting the text blocks, replacing them with new ones, and re-typing the text alleviate the issue?


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William A
Community & Social Media Support
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MaryB082
Occasional Participant
In response to William_A
‎12-04-2021 10:38 AM
‎12-04-2021 10:38 AM

It only happens with constant contact. I tried replacing the text boxes, text, etc, even tried changing the photos, but the test email still comes different from the preview and everything's spacing is off.

0 Votes
Zoe_H
Employee
Employee
In response to MaryB082
‎12-04-2021 04:03 PM
‎12-04-2021 04:03 PM

Hello @MaryB082,

 

It looks like your email client may be double spacing your text. Copying and pasting text in can cause these issues to happen, so making sure you are re-typing the text in a brand new block instead of copying and pasting should fix this. If not, please reply with your email client and device so we can do additional research. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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